Web Hosting FAQ

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  1. I've forgotten my password, how can I login?
  2. Contacting Support
  3. How much support do you provide?
  4. I keep on receiving an email saying I have exceeded my quota
  5. Can I create a sub-domain on my account ie new.yourdomain.com(.au)?
  6. Can I upgrade to a larger account?
  7. How much disk space do I need for my website?
  8. Is 1 GB of data transfer enough?
  9. How is the total data transfer per month calculated?
  10. Can I have multiple sites per hosting Account?
  11. How do I add a database to my hosting account?
  12. How do I manage MySQL databases?
  13. Which hosting account should I choose?
  14. What is domain delegation & which domain delegation option should I choose?
  15. What service level guarantee is provided?
  16. What is shared (also known as "virtual") web hosting?
  17. What is disk space?
  18. What is data transfer or bandwidth?
  19. How do I know how much bandwidth I need?
  20. How do I upload my site?
  21. How long does it take to setup a new hosting account?
  22. What security measures are in place to protect my website?